Insurer Cannot Enforce Time Limit to Collect Replacement Cost Benefits Where Insurer Fails to Promptly Advise Insured Regarding Estimated Replacement Cost and Engages in Other Delays

The California Court of Appeal has held that an insurer was estopped from enforcing a policy’s time limit to collect replacement cost benefits where the insurer engaged in conduct and delays that prevented the insured from satisfying the policy’s replacement condition. ( City of Hollister v. Monterey Insurance Company (2008) 165 Cal.App.4th 455)

Facts

The City of Hollister (City) owned an old building and insured it under a policy issued by Monterey Insurance Company (MIC). After the building was damaged by fire, the City sought to recover the building’s “functional replacement value.” The policy provided that if the City wished to recover such benefits, the City had to enter into a contract to repair or replace the building within 180 days after the fire. The policy also provided that if the City did not enter into a contract to repair or replace the building within 180 days, the most the City could recover was the actual cash value of the building.

The actual cash value of the building was about $150,000. The parties disputed the replacement cost of the building, and had various estimates that ranged from as low as $950,000 to as high as $2,600,000.

During the 180 days after the fire, MIC refused to confirm that it would honor such a claim for replacement cost, apparently because there was some evidence that, before the fire, the City had been considering demolishing the building. In addition, during the 180 days after the fire, MIC delayed in communicating basic determinations affecting coverage, refused to disclose its best estimate of the functional replacement value, permitted the City to labor under misapprehensions concerning its rights under the policy, and ignored communications from the City seeking clarification of these and other matters.

MIC agreed to a brief extension of the 180-day period. Before the expiration of the extension, the City filed suit to obtain a judicial declaration that MIC was estopped from asserting the relevant provision in light of MIC’s alleged failure to cooperate in the performance of the condition. The trial court found for the City, ruling that the 180-day time limit would be extended and would run from the date of the judgment.  MIC appealed.

Holding

The Court of Appeal followed rulings by courts in several other jurisdictions, and held that an insurer is estopped from requiring actual replacement of the damaged property as a condition to recovery where the insurer’s conduct frustrates the insured’s ability to satisfy the replacement condition. The Court of Appeal also noted that principle applies whether or not the insurer acted in bad faith. Because of MIC’s appeal, the Court held the 180-day time limit would be extended and would run from the date the Court of Appeal’s opinion becomes final and the time to seek review from the California Supreme Court expires.

Comment

This case contains an excruciatingly long and detailed discussion of the underlying facts surrounding MIC’s investigation and adjustment of this claim. Although the underlying facts were very much in dispute, the Court of Appeal was required to view the facts in the light most favorable to the party (the City) that prevailed in the trial court. Because of the Court of Appeal’s characterization of the facts, the Court had no difficulty affirming the trial court’s finding of estoppel.